Hi everyone!
Alondra here from the Avail team. How much time do you spend showing a new tenant the property on move-in day?
The usual standard for a long time was to meet at the property, walk through each room together, and hand over a physical set of keys. However, with the rise of smart locks and digital move-in packets, I’m seeing more owners move toward a completely “contactless” or “self-service” start to the lease.
I’m curious – do you find that a 10-minute “walk-and-talk” orientation still helps prevent maintenance calls or confusion later on, or has the process become efficient enough that you can just let the tenant settle in on their own?
What does “Day 1” look like for your tenants lately?
We’d love to hear your input! Thanks so much!