# Messaging to the Tenant

**URL:** <https://community.avail.com/t/messaging-to-the-tenant/5682>\
**Category:** Product Feedback + Suggestions\
**Created:** [March 13, 2026, 6:11pm UTC](https://community.avail.com/t/messaging-to-the-tenant/5682 "2026-03-13T18:11:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![htoochar](https://avatars.discourse-cdn.com/v4/letter/h/c89c15/32.png) [@htoochar](https://community.avail.com/u/htoochar)\
**Post date:** [March 13, 2026, 6:11pm UTC](https://community.avail.com/t/messaging-to-the-tenant/5682/1 "2026-03-13T18:11:09Z")

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When a landlord sends a message to a tenant through Avail, does the system notify the tenant that a new message has been received?

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**Author:** ![Mattman](https://sea1.discourse-cdn.com/flex019/user_avatar/community.avail.com/mattman/32/1642_2.png) [@Mattman](https://community.avail.com/u/Mattman)\
**Post date:** [March 20, 2026, 7:38pm UTC](https://community.avail.com/t/messaging-to-the-tenant/5682/2 "2026-03-20T19:38:54Z")

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Yes. Here is a sample of the email the tenant receives.

 ![Screenshot 2026-03-20 123122](https://us1.discourse-cdn.com/flex019/uploads/avail/original/2X/f/fb62fd887276cdda0b623c75bba14aefd1e53103.png)

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**Author:** ![WillC](https://avatars.discourse-cdn.com/v4/letter/w/278dde/32.png) [@WillC](https://community.avail.com/u/WillC)\
**Post date:** [April 28, 2026, 7:28pm UTC](https://community.avail.com/t/messaging-to-the-tenant/5682/3 "2026-04-28T19:28:03Z")

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Are tenants notified of a new documents uploaded to Avail? Like amendment or letters of clarification.

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**Author:** ![Minjy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.avail.com/minjy/32/1628_2.png) [@Minjy](https://community.avail.com/u/Minjy)\
**Post date:** [May 4, 2026, 1:57pm UTC](https://community.avail.com/t/messaging-to-the-tenant/5682/4 "2026-05-04T13:57:18Z")

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Hello @WillC Tenants only receive an automatic notification when you actively route a document for their action, such as a Lease Agreement or a Lease Amendment sent for review or e-signature.

If you upload a file directly to the Lease Documents section for storage (such as a previously signed letter or clarification), it is saved for shared access, but Avail does not send an automated alert. In these cases, you will need to notify your tenants directly that the document is available in their account. Thank you!