# Log in issues help!

**URL:** <https://community.avail.com/t/log-in-issues-help/5057>\
**Category:** Landlord Questions\
**Created:** [February 2, 2025, 11:35pm UTC](https://community.avail.com/t/log-in-issues-help/5057 "2025-02-02T23:35:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AJ\_Woodson](https://sea1.discourse-cdn.com/flex019/user_avatar/community.avail.com/aj_woodson/32/1508_2.png) [@AJ\_Woodson](https://community.avail.com/u/AJ_Woodson)\
**Post date:** [February 2, 2025, 11:35pm UTC](https://community.avail.com/t/log-in-issues-help/5057/1 "2025-02-02T23:35:07Z")

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Cannot log in. Successfully changed password but still get error message

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**Author:** ![Amanda](https://sea1.discourse-cdn.com/flex019/user_avatar/community.avail.com/amanda/32/562_2.png) [@Amanda](https://community.avail.com/u/Amanda)\
**Post date:** [February 6, 2025, 3:48pm UTC](https://community.avail.com/t/log-in-issues-help/5057/2 "2025-02-06T15:48:40Z")

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Hi @AJ_Woodson , someone from our Care team attempted to reach out on Monday, 2/3. Please DM me if there is another preferred way for them to get in contact to resolve your issue.

Thank you!

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**Author:** ![2400niko](https://avatars.discourse-cdn.com/v4/letter/2/bc79bd/32.png) [@2400niko](https://community.avail.com/u/2400niko)\
**Post date:** [February 9, 2025, 3:54pm UTC](https://community.avail.com/t/log-in-issues-help/5057/3 "2025-02-09T15:54:40Z")

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@Amanda hi I am having trouble with transunion. There’s no error message, it just continues to buffer for a long time. I tried reaching out several times but no one is responding

 ![IMG_7978](https://us1.discourse-cdn.com/flex019/uploads/avail/original/2X/5/5febfb19c69457ccdc1195894a8ea82aa5b066d6.png)